Privacy Policy

This policy explains what personal information Stamina for Men® collects when you visit or buy from this website, how that information is used and protected, who it is shared with, and what rights you have over it.

Stamina for Men® is operated by Greg Berryman, sole trader, ABN 83 951 623 827, of 33 Princes Street, Port Melbourne VIC 3207, Australia.

We ship worldwide and customers reach us from many countries. We apply the strictest applicable privacy standard to every customer regardless of location, and we honour the rights described in this policy for everyone who buys from us or visits this site. The major frameworks we follow are:

• The Australian Privacy Act 1988 and the Australian Privacy Principles
• The EU and UK General Data Protection Regulation (GDPR)
• The California Consumer Privacy Act as amended by the CPRA (CCPA), which sets the prevailing standard for US consumer privacy
• The Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada
• The New Zealand Privacy Act 2020

If your local law gives you additional rights, those rights apply regardless of whether they are listed below. If you have any questions about this policy or your personal information, contact orders@staminaformen.com.

Information we collect

When you place an order with Stamina for Men®, we collect the personal information you give us to fulfil that order: your name, shipping address, billing address, email address, and phone number where supplied. Payment card details are entered on Shopify's secure checkout and are never stored on our servers.

When you browse the site, we automatically receive technical information about your visit: your IP address, browser type, operating system, referring page, and pages viewed. This is standard server log data and is used for security, performance, and analytics.

If you sign up for marketing emails, we collect your email address and your consent record. If you submit a contact form or email us, we collect whatever information you choose to send.

How we use your information

We use your information to:

• Process and ship your order
• Send order confirmations and shipping updates
• Respond to your enquiries
• Prevent fraud
• Comply with legal obligations
• Improve our website and product range

If you have given consent, we may also use your email address to send occasional marketing emails about new products or updates. You can withdraw consent at any time by clicking unsubscribe in any marketing email or by emailing orders@staminaformen.com.

Under GDPR our legal bases for processing are:

• Performance of a contract - for orders
• Legal obligation - for tax and regulatory records
• Legitimate interests - for fraud prevention and site security
• Consent - for marketing emails

Under the Australian Privacy Act we collect and use information consistent with the Australian Privacy Principles.

Cookies and tracking technologies

This site uses cookies and similar technologies to operate the shopping cart, remember your preferences, measure site traffic, and serve relevant content.

The third-party tools that set cookies or process tracking data on this site include:

• Shopify - platform, cart, checkout, fraud detection
• Google Analytics - aggregate traffic measurement
• Meta Pixel - advertising attribution
• Loox - product reviews
• Beast Currency Converter - currency display
• Shopify Inbox - live chat

You can disable cookies in your browser settings. Disabling cookies may break checkout and other site functions.

Third parties we share data with

We share your personal information only with the third parties needed to operate this business:

• Shopify hosts the store and processes checkout. Shopify's privacy policy applies to data they hold on our behalf.
• Payment processors (Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay) handle your payment card data directly. We never see or store full card numbers.
• Shipping carriers (Australia Post and international postal partners) receive your name and shipping address to deliver your order.
• Email and analytics providers (Shopify Email, Google Analytics, Meta) receive technical and behavioural data for measurement and marketing.
• Loox receives your name and email when you leave a product review.

We do not sell your personal information. We do not share your personal information with any party for their own marketing use.

International data transfers

Our business is based in Australia. Shopify and several of our service providers are based in the United States or operate global infrastructure. When you place an order from outside Australia, your data is transferred to and processed in Australia and other countries where our service providers operate.

Where transfers involve data subject to the GDPR, those transfers are protected by Standard Contractual Clauses or equivalent safeguards under Article 46 of the GDPR.

How long we keep your information

• Order records - seven years (Australian tax and consumer law obligations)
• Marketing email records - for as long as you remain subscribed, plus a short period after unsubscribe to confirm withdrawal of consent
• Server logs - maximum twelve months
• Review submissions - for as long as the review is displayed publicly

Your rights

You have the following rights over your personal information, wherever you live:

• Access - request a copy of the personal information we hold about you
• Correction - ask us to correct information that is wrong or out of date
• Deletion - ask us to delete your personal information, subject to legal record-keeping obligations
• Withdrawal of consent - withdraw consent for marketing emails or any other processing based on consent
• Non-discrimination - we will not refuse service, charge you more, or downgrade your experience for exercising any of these rights

If you live in the European Union, United Kingdom, or another GDPR jurisdiction, you also have the right to data portability (a copy of your data in a structured, machine-readable format) and the right to object to processing based on legitimate interests.

If you live in California or another US state with comprehensive consumer privacy law, you also have the right to opt out of the sale or sharing of personal information. We do not sell personal information, so this right is already protected.

To exercise any of these rights, email orders@staminaformen.com. We respond within one business day to acknowledge the request and within 30 days to fulfil it.

Children's privacy

This site is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided personal information to us, contact orders@staminaformen.com and we will delete it.

Security

This site runs on Shopify's PCI-DSS Level 1 compliant infrastructure with TLS encryption on every page. Payment card data is handled by Shopify Payments and other certified payment processors and is never stored on our servers. We restrict internal access to customer data to what is needed to operate the business.

No system is perfectly secure. If you become aware of a security issue, email orders@staminaformen.com immediately.

How to contact us about privacy

For any privacy-related request or complaint, email orders@staminaformen.com. You can also write to:

Stamina for Men®
33 Princes Street
Port Melbourne VIC 3207
Australia

If you live in the European Union or United Kingdom and you are not satisfied with our response, you have the right to complain to your local data protection authority. If you live in Australia and you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. The current version is always available at this URL. Material changes will be notified by email to active customers where we have an email address on file.