Shipping Policy

Stamina for Men® ships to customers worldwide from Australia. This page explains our shipping costs, delivery windows, packaging, and what happens once your order leaves our hands.

Shipping Costs

Simple, flat-rate shipping with no surprises at checkout.

• Single Pack, Buy 3 Get 1 Free, and Buy 5 Get 2 Free: Free worldwide shipping
• Sample Pack: Flat USD $4.50 worldwide (covers postage and filters out bot orders)

The same rate applies whether you are in Australia, the United States, the United Kingdom, Europe, the Middle East, or anywhere else we deliver. No zone-based pricing, no fuel surcharges, no extra fees added at the cart.

Delivery Window

Standard delivery takes 7 to 14 business days from dispatch. This window applies to all destinations worldwide.

Orders are dispatched within one business day of payment. The 7 to 14 day window starts from the dispatch date, not the order date. Weekends and public holidays are not counted as business days.

If your order has not arrived after 14 business days from dispatch, email us at orders@staminaformen.com and we will investigate. See our refund and replacement policy for what happens if a parcel is confirmed lost in transit.

Plain Discreet Packaging

Every order ships in plain, unbranded packaging. The outer parcel carries no Stamina for Men® logo, no product name, and no indication of what is inside. The return address is a generic Australian business address. Whoever handles your parcel between our warehouse and your door has no way of knowing what it contains.

Tracking and Delivery Confirmation

You will receive a tracking number by email once your order is dispatched. Use this to follow your parcel through to delivery.

Once the carrier marks your parcel as delivered, responsibility for the parcel transfers to you. If the carrier confirms delivery but the parcel is not where you expected it, the first step is to contact the carrier directly with your tracking number. We cannot reimburse parcels marked as delivered by the carrier.

To reduce the risk of a missing parcel, please use a delivery address where someone can receive the parcel during business hours, or a secure location.

Customs and Import Duties

Stamina for Men® ships from Australia. Most countries allow personal-use herbal supplements to enter without issue, but you remain responsible for compliance with your own country's import rules.

If your local customs authority detains, inspects, or seizes your parcel, the associated costs and outcomes rest with you. We cannot refund orders held or destroyed by customs, and we cannot reship to replace a seized parcel. By placing an order, you accept this risk for shipments into your country.

If you are unsure whether your country permits the import of herbal supplements containing Maca, Panax Ginseng, Damiana, or Ginkgo Biloba, check with your local customs office before ordering.

Incorrect Address at Checkout

Please double-check your delivery address before confirming your order. We ship to the address you provide and cannot redirect a parcel once it has been dispatched.

If a parcel is returned to us because the address was incorrect, we can reship it to a corrected address. Because we are now covering all shipping costs ourselves on full-size packs, a re-ship fee of USD $15 applies to cover the actual postage cost of sending the parcel a second time. We will email you with payment instructions before re-shipping.